Name: NOLS Crisis Case Study
Start: 2026-10-22T08:30:00-0700
End: 2026-10-22T10:00:00-0700

Main Conference: Tuesday October 20 - Thursday, October 22, 2026

Preconference: Monday October 19 - Tuesday, October 20, 2026

*Schedule subject to change.

NOLS Crisis Case Study

Thursday October 22, 2026 8:30am - 10:00am PDT

Multnomah

Responding to a crisis, such as a participant fatality, is complex. It can also be stressful and chaotic. A crisis has the potential to overwhelm an organization's staff and resources, threatening the ability to run programs in the short or long-term. Having a response plan in place that addresses foreseeable needs allows the people in your organization to focus on inevitable surprises and lays the foundation for a thorough and compassionate response. This workshop will provide a starting point for creating or refining a crisis management plan, with a focus on the administrative response versus the in-field actions. We will use a NOLS case study to illustrate one approach to crisis planning, and will also identify potential modifications for smaller organizations.

Speakers

Katie Baum Mettenbrink

Risk Management Director, NOLS

Katie has worked in outdoor education since 1999. Today she is the risk management director at NOLS. Over two decades, she has held a variety of administrative roles at NOLS, chaired the WRMC Steering Committee, co-authored Risk Management for Outdoor Leaders, and spent more than... Read More →

Thursday October 22, 2026 8:30am - 10:00am PDT
Multnomah 909 N Hayden Island Dr, Portland, OR 97217

Emergency Planning & Crisis Response, Breakout Session

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2026 Wilderness Risk Management Conference

Katie Baum Mettenbrink

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2026 Wilderness Risk Management Conference

Katie Baum Mettenbrink

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